Contact Us

Use the form on the right to contact us.

 

319 East 93rd Street
New York, NY, 10128
United States

6465434686

Shipping& Return Policy

SHIPPING

HOW MUCH IS SHIPPING?
Domestic and International orders are calculated depending on your location and which of our shipping services you select. We offer free ground shipping for all domestic (US) orders over $300.

WHEN WILL MY ORDER ARRIVE?
Orders are generally delivered within 2-9 working days . There can be the occasional customs or courier delay which may affect your delivery timeframe. Orders are prepared and shipped out every Tuesday and Friday at 3pm EST(orders placed by 12pm EST on Tuesdays and Fridays will ship out on the same day) We also offer express/ overnight shipping as an option domestically.  

WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched, if you do not receive one please email customerservice@minjiswim.com and let us know. All orders will require a signature. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES, please ensure a street address is supplied.

WHICH COURIER DO YOU USE?
We use USPS and UPS services.

 

 

Return Policy

Items may be returned within 14 days of receiving for exchange or store credit only. 

Items marked "Final Sale" and sale items are not eligible for Exchange or Store Credit. No Refunds, No Exceptions.

Unworn items must be returned in original packaging- with hygiene liner still attached, MA tags, and garment bag. 

If items are not returned in original condition, items will be sent back to you.

Customer is responsible to insure package and send back with a signature required to assure receipt of return. 

Minji Swim is not responsible for any loss or return that has not been insured or signed for.

We do not reimburse for return/exchange shipping. 

Customer is responsible for all shipping costs back to us.

Returns are processed within 5-7 business days upon receipt. 

You are allowed up to 1 exchange per Return Order. 

 

How to care for your Bikini

Minji Swim is made with delicate high quality material. Hand wash in cold water separately. Do not machine wash. Be cautious of colored suits. 

Lay flat to dry, do not iron. 

Do not use bleach or harsh ingredients. 

Do not wear in heated pools or spas. 

Keep away from rough surfaces, suntan lotions and oils.

Shipping & Returns

SHIPPING

HOW MUCH IS SHIPPING?
We offer free USPS priority shipping for all domestic (US) orders. We also offer UPS 2nd day shipping as on option domestically. We only ship domestically online at the moment. For international orders, please email CustomerService@MinjiSwim.com

WHEN WILL MY ORDER ARRIVE?
Orders are generally delivered within 2-6 working days . There can be the occasional customs or courier delay which may affect your delivery timeframe. Orders are prepared and shipped out every Tuesday and Friday at 3pm EST(orders placed by 12pm EST on Tuesdays and Fridays will ship out on the same day) We also offer Fedex 2 day shipping as an option domestically.  

WILL I GET A TRACKING NUMBER?
An email will be sent once your order has been dispatched, if you do not receive one please email customerservice@minjiswim.com and let us know. All orders will require a signature. Minji Swim is not responsible for lost packages. Please ensure your delivery address is attended during business hours. We CANNOT send to PO BOXES, please ensure a street address is supplied.

WHICH COURIER DO YOU USE?
We use USPS and UPS services.

 

Return Policy

For hygienic reasons, Items may be returned within 14 days of receiving for exchange or store credit only. 

Items marked "Final Sale" and sale items are not eligible for Exchange or Store Credit. No Refunds, No Exceptions.

Unworn items must be returned in original packaging- with hygiene liner still attached, MA tags, and garment bag. 

If items are not returned in original condition, items will be sent back to you.

Customer is responsible to insure package and send back with a signature required to assure receipt of return. 

Minji Swim is not responsible for any loss or return that has not been insured or signed for.

We do not reimburse for return/exchange shipping. 

Customer is responsible for all shipping costs back to us.

Returns are processed within 5-7 business days upon receipt. 

You are allowed up to 1 exchange per Return Order. 

 

How to care for your Bikini

Minji Swim is made with delicate high quality material. Hand wash in cold water separately. Do not machine wash. Be cautious of colored suits. 

Lay flat to dry, do not iron. 

Do not use bleach or harsh ingredients. 

Do not wear in heated pools or spas. 

Keep away from rough surfaces, suntan lotions and oils.